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Balgopal Commercial Ltd has disclosed a cybersecurity incident at its third-party service provider AapkaHost, which hosts and manages the company's official email systems and website. The incident resulted from a critical zero-day vulnerability (CVE-2026-41940) in cPanel/WHM disclosed by cPanel on April 30, 2026. Despite the service provider implementing recommended security updates, a sophisticated cyberattack occurred, causing unauthorized access and severe damage to user data and services. The attacker deleted both database server data and historical backup data, making restoration from backups impossible. Some data may be partially recoverable or not recoverable at all. The company has temporarily taken its website offline and email communications may be disrupted. The company is evaluating the full impact on its data and operations while coordinating with the service provider on restoration measures.
The incident affects only external IT infrastructure, not the company's internal systems. However, temporary disruption to website and email services may impact stakeholder communications. The extent of data loss and operational impact is still being evaluated, and shareholders should monitor for further updates on material developments.