Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the website marketping.inand the related services, alerts, and applications (together, the “Service”) operated by MarketPing, a sole proprietorship based in Thane, Maharashtra, India (“MarketPing”, “we”, “us”, or “our”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility & acceptance

You must be at least 18 years old and capable of forming a legally binding contract under the Indian Contract Act, 1872 to use the Service. By using the Service, you represent that you meet these requirements and that all information you provide is accurate and current. These Terms incorporate by reference our Privacy Policy and Cancellation & Refund Policy.

2. The Service

MarketPing is an information and data service. It aggregates and presents stock-exchange announcements, regulatory filings, corporate events, prices, and fundamentals for listed Indian companies, and delivers alerts and AI-generated summaries to your chosen channels (such as WhatsApp and email). The Service is provided for your personal, informational, and non-commercial use only.

3. Not investment advice

4. No warranty on data

Market data, filings, prices, fundamentals, and other information shown on the Service are obtained from stock exchanges, regulatory sources, and other third parties, and may be delayed, summarised, reformatted, interpreted by automated systems, or otherwise inaccurate or incomplete. We do not guarantee the accuracy, completeness, timeliness, reliability, or availability of any data, alert, or summary, and we are not liable for any errors or omissions in, or for any action taken in reliance on, such content. Alert delivery depends on third-party networks (including WhatsApp and email providers) and may be delayed or fail.

5. Your account

• You are responsible for maintaining the confidentiality of your account and credentials.
• You are responsible for all activity that occurs under your account.
• You must provide accurate registration information and keep it up to date.
• You must notify us promptly of any unauthorised use of your account.
• One account is for one individual; accounts may not be shared or resold.

6. Subscriptions, plans & payments

• The Service offers paid subscription plans and pay-as-you-go credits, with prices and features as shown on our Pricing page. Prices are in Indian Rupees (INR) and may include applicable taxes.
• Payments are processed by Razorpay. By purchasing, you authorise us and Razorpay to charge the applicable amount to your selected payment method.
• Paid subscriptions may renew automatically at the end of each billing cycle unless cancelled beforehand. You can cancel renewal at any time from your account settings.
• We may change prices, plans, or features at any time. Changes apply prospectively and will not affect the current paid billing cycle.

7. Cancellation & refunds

You may cancel your subscription at any time; your access continues until the end of the current billing cycle, and you will not be charged for the next cycle. Except as expressly stated in our Cancellation & Refund Policy or as required by law, all payments are non-refundable and credits, once purchased, are non-refundable. Please review the full Cancellation & Refund Policy.

8. Acceptable use

You agree not to, and not to permit any third party to:

• copy, scrape, crawl, harvest, redistribute, resell, sublicense, or commercially exploit the Service or its data;
• reverse engineer, decompile, or attempt to extract source code, models, or underlying data;
• circumvent usage limits, access controls, rate limits, or paywalls;
• use the Service to build or train a competing product or dataset;
• interfere with, disrupt, overload, or attempt to gain unauthorised access to the Service or its infrastructure;
• use the Service for any unlawful, fraudulent, infringing, or abusive purpose;
• misrepresent the Service’s content as advice or as your own.

9. Intellectual property

The Service, including its software, design, text, graphics, logos, AI-generated summaries, compilations, and the “MarketPing” name and marks, is owned by or licensed to MarketPing and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for your personal, non-commercial use in accordance with these Terms. No other rights are granted.

10. Third-party services

The Service relies on and may link to third-party services (including Razorpay, Google, WhatsApp / Meta, stock exchanges, and data providers). We do not control and are not responsible for the content, policies, availability, or practices of any third party. Your use of third-party services is governed by their respective terms.

11. Disclaimer of warranties

12. Limitation of liability

13. Indemnification

You agree to indemnify, defend, and hold harmless MarketPing and its proprietor, employees, contractors, and partners from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use or misuse of the Service; (b) your breach of these Terms; (c) your violation of any law or the rights of any third party; or (d) any decision you make or action you take in reliance on the Service.

14. Suspension & termination

We may suspend, restrict, or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have violated these Terms or to protect the Service or other users. You may stop using the Service and close your account at any time. Sections that by their nature should survive termination (including Sections 3, 4, 9, 11, 12, 13, and 16) will survive.

15. Changes to the Service & Terms

We may modify, suspend, or discontinue any part of the Service at any time. We may also revise these Terms from time to time; material changes will be notified through the Service or by email, and the “Last updated” date above will be revised. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

16. Governing law & jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Subject to the dispute-resolution provision below, the courts at Mumbai, Maharashtra shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service.

17. Dispute resolution

Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall first be attempted to be resolved amicably by written notice to support@marketping.in. Failing amicable resolution within 30 days, the dispute shall be referred to and finally resolved by arbitration by a sole arbitrator under the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration shall be Mumbai, and the language shall be English.

18. Force majeure

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, outages, failures of telecommunications or third-party services (including WhatsApp, exchanges, or payment gateways), changes in law, or government action.

19. General

• Severability: if any provision is held invalid or unenforceable, the remaining provisions remain in full force and effect.
• Waiver: our failure to enforce any provision is not a waiver of our right to do so later.
• Assignment: you may not assign these Terms without our consent; we may assign them in connection with a business transfer.
• Entire agreement:these Terms, together with the Privacy Policy and Cancellation & Refund Policy, constitute the entire agreement between you and us regarding the Service.

20. Contact

Questions about these Terms? Email us at support@marketping.in.