Coforge Limited has informed the Exchange regarding a press release dated May 07, 2025, titled "Coforge Accelerates AI-powered ServiceNow Dispute Management in the Financial Services Industry".
COFORGE · price
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Coforge announced the successful implementation of ServiceNow's AI-powered Financial Services Operations (FSO) Dispute Management module, unveiled at ServiceNow's Knowledge 2025 event. Global fintech firm Blackhawk Network (BHN) has selected Coforge and ServiceNow to digitize and streamline its dispute resolution workflows, with Phase 1 already completed. The solution uses AI features like case summarization and real-time analytics, and Coforge is expanding its portfolio with new products called DisputeXelerate and DisputeManage.AI. Coforge highlighted its deep ServiceNow expertise with over 1,500 certifications, 400+ ServiceNow experts, and 110+ certified FSO specialists. The company also recently set up a Generative AI Center of Excellence jointly with ServiceNow.
This announcement reinforces Coforge's positioning as a key ServiceNow implementation partner in financial services and showcases growing AI-led deal momentum. For shareholders, it signals continued strength in its financial services vertical and expanding wallet share with global fintech clients, which could support future revenue growth.