CSB Bank Limited has informed the Exchange regarding 'Business Responsibility and Sustainability Report for the financial year 2024-25'.
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CSB Bank has submitted its Business Responsibility and Sustainability Report (BRSR) for the financial year ending March 31, 2025, as required by SEBI listing rules. The report is part of the bank's Annual Report and covers its 829 branches spread across 20 states, with no international presence. For FY25, the bank reported a turnover of Rs 4,569 crore and a net worth of Rs 4,256 crore, with 7,616 permanent employees (about 31% women). Key highlights include a customer complaint tally of 20,787 filed and 49 pending at year-end, employee turnover of 46.7% (marginally better than 47% in FY24), and the bank has not opted for external assurance of the BRSR. The report outlines ESG-related risks such as climate change, corporate governance, and waste management, alongside opportunities in social responsibility and brand reputation.
This is a routine annual regulatory disclosure with no direct impact on the stock price or shareholder value. Retail investors can use the BRSR to gauge the bank's ESG practices, employee welfare, and governance standards when making long-term investment decisions.