Pursuant to Regulation 34(2)(f) of the Securities and Exchange Board of India (Listing Obligationsand Disclosure Requirements) Regulations, 2015, we are submitting herewith the BusinessResponsibility and Sustainability Report for Financial Year 2024-25, which also forms part of theAnnual Report for FY 2024-25, submitted to the Exchanges 1st July 2025
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Firstsource Solutions has filed its Business Responsibility and Sustainability Report (BRSR) for FY 2024-25, submitted as part of the company's Annual Report under SEBI's Listing Regulations. The company reported a standalone turnover of ₹23,121.29 million and a net worth of ₹25,758.45 million, with 100% of revenue coming from IT-enabled Business Process Services (BPS) across banking & financial services (35.3%), healthcare (17%), and communications, media & technology (46.9%). Exports contributed 99.81% of total turnover, with the company serving over 150 clients including Fortune 500 firms across 6 Indian states and 8 countries. The total workforce stands at around 24,751 (6,148 employees and 18,603 workers), with 34.6% female representation among employees and only 2 of 11 directors being women. The report identifies key material risks including cybersecurity, AI/emerging technology disruption, high worker attrition (32.49%), climate change, and workplace diversity, while highlighting no regulatory fines, penalties, or corruption cases during the year.
This is a routine mandatory ESG compliance filing and is unlikely to cause any direct stock price movement. However, investors should note the heavy export dependence (99.81%), high worker attrition (32.49%), and exposure to AI-driven disruption risks. The absence of any fines or regulatory actions, combined with strong client relationships, supports a stable operational outlook.