HCL Technologies Limited has informed the Exchange regarding 'Release Payments industry races toward AI-driven future, but lacks guardrails and confidence, according to new HCLTech report '.
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HCLTech has released a new research report on the payments industry, highlighting that 99% of organizations now use AI in payment operations, but 91% of executives are worried about AI-related risks and 60% find current AI fraud detection tools ineffective. The report flags a gap between ambition and readiness: 52% of organizations expect to run autonomous operations within 18–24 months, but only 17% are fully there today, and just 20% have cloud-native, real-time data systems. It also notes that 49% of organizations operate without formal AI policies, and continental Europe lags in preparedness, with only 19% of executives feeling ready. The report is being officially launched at SIBOS in Frankfurt, positioning HCLTech's expertise in AI and financial services.
This is a thought-leadership and brand-building exercise, not a material business event. It reinforces HCLTech's positioning in financial services and AI but has no direct impact on revenue, orders, or financials.