Hexaware launches Tensai for Reasoning Ops, bringing Agentic AI to IT operations
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Hexaware has launched Tensai for Reasoning Ops, the first stage of its Tensai Agentic ITOps platform. The product uses AI agents that read live operational signals, reason over enterprise context, and recommend evidence-backed actions for IT operations. Hexaware targets 25-40% faster MTTR, 35-45% lower manual effort, 10-18% lower cost-to-serve, and 5-12% lower incident demand. It is available now to mid-to-large enterprises and is the first step in a maturity roadmap toward Autonomous Ops.
Product launch targeting mid-to-large enterprises. Strengthens Hexaware's AI portfolio but no immediate financial impact disclosed by the company.