HGS Named Leader in NelsonHall 2025 NEAT for GenAI Business Transformation
HGS · price
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HGS has been recognized as a 'Leader' in NelsonHall's 2025 NEAT Evaluation under the 'Developing custom GenAI solutions' segment. The recognition highlights HGS Agent X®, its modular agentic AI platform integrating Agent Assist, Conversational Bots, and Agentic Process Automation. A deployed solution with a major US telecom client delivered 100% interaction assessments (vs 1% earlier), under 48-hour turnaround (down from 7+ days), and over 90% accuracy. FY25 total income stood at Rs. 4,958.8 crore ($586.1M). HGS has ~18,000 employees across 10 countries.
Third-party analyst validation of HGS's GenAI capabilities may strengthen client confidence and support growth in its AI-led services portfolio.