The Jammu & Kashmir Bank Limited has informed the Exchange about Business Responsibility and Sustainability Report
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Jammu & Kashmir Bank has filed its Business Responsibility and Sustainability Report (BRSR) for FY 2024-25 with the stock exchanges, as required under SEBI LODR Regulation 34, ahead of its 87th Annual General Meeting. The bank reported a turnover of approximately ₹13,672 crore and a net worth of ₹13,013 crore, with operations spanning 1,189 branches across 18 states and 4 union territories. The bank employs 12,505 people (74.57% male, 25.43% female) and has identified climate change risk, climate finance opportunity, and social responsibility as key material issues. Customer complaints rose sharply to 94,447 during the year, though shareholder complaints dropped to 26 with none pending. The bank paid ₹3.40 crore in penalties to the RBI for various compliance issues including KYC/AML lapses and irregular loan sanctions.
This is a routine regulatory disclosure and unlikely to move the stock price, but the sharp rise in customer complaints and ₹3.40 crore in RBI penalties highlight ongoing compliance and service quality challenges investors should monitor. The bank's focus on climate finance and improving employee well-being spending (0.59% of revenue, up from 0.54%) signals gradual progress on ESG commitments.