Mahindra & Mahindra Financial Services Limited has informed the Exchange about Business Responsibility and Sustainability Report ( BRSR ) of the Company for the financial year 2024-2025.
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Awaiting price reaction for this filing.
Mahindra Finance has submitted its annual Business Responsibility and Sustainability Report (BRSR) for FY2024-25, covering its 1,365 branch locations across India (27 states and 7 union territories). The company earned 99.65% of its revenue from financial services, with asset financing making up 86.59% of turnover; total income stood at ₹16,074.69 crore and net worth at ₹19,812.23 crore. On sustainability, it has committed to Science Based Targets initiative (SBTi) goals of cutting Scope 1 and 2 emissions by 50.4% and Scope 3 emissions by 58.1% per employee by FY2032, against a FY2023 baseline; it has already cut Scope 2 emissions by about 21% and Scope 3 per-employee emissions by around 50%. The company employs 28,699 people, of which only 6.3% are women, and targets 7% female representation by FY2026 and 10% by FY2028. Employee turnover rose to 30.97% from 19.94% two years ago. Customer complaints jumped sharply to 43,174 in FY25 from 17,960 in FY24, with 3,555 still pending at year-end. The report carries reasonable assurance on core indicators from SGS India.
As a routine annual compliance filing, this is unlikely to move the stock on its own, but investors should note the sharp jump in customer complaints (more than 2x) and rising employee turnover as operational risks to watch, even as the company's progress on emissions and CSR targets remains on track.