Northern Arc Capital Limited has informed the Exchange about Business Responsibility and Sustainability Report for the FY 2024-25
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Northern Arc Capital, a Chennai-based non-banking financial company (NBFC), has filed its Business Responsibility and Sustainability Report (BRSR) for FY 2024-25 as mandated by SEBI's listing rules. The company reported a turnover of approximately ₹2,296 crore and a net worth of around ₹3,409 crore, with its entire revenue coming from financial services. It employs 1,110 people across 73 offices in 8 states in India, with no international presence. Notable points include a sharp jump in customer complaints from 91 in FY24 to 936 in FY25, an improvement in overall employee turnover rate from 72% to 67%, and women making up 25% of its 8-member board. The company adopted a new Environment & Climate Change Policy and a Suppliers' Code of Conduct during the year, and it has embedded ESG parameters into its credit underwriting process.
This is a routine regulatory compliance filing required by SEBI and does not directly affect share price or shareholder returns. However, retail investors may note the steep rise in customer complaints and the drop in capex on environmental/social technology from 66% to 19% as items worth watching for service quality and ESG commitment trends.