Ramco Systems Limited has informed the Exchange regarding a press release dated February 12, 2026, titled "Ramco Systems Introduces Chia, an Enterprise-Grade Conversational AI Agent for Better Customer Experience".
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Ramco Systems has launched Chia, a new conversational AI agent platform designed for enterprises to automate complex customer support interactions. Chia is the first product in Ramco's new AI-driven task automation suite called rTask, enabling AI agents that can reason, decide, and execute end-to-end workflows across enterprise systems like CRM, ERP, ITSM, and HRIS. Key features include a no-code AI Agent Foundry, Natural Language Workflow builder, multi-step workflow orchestration, omni-channel presence, multi-lingual support, and enterprise-grade security. Target industries include e-commerce, travel and hospitality, SaaS, financial services, health and wellness, media, and telecom. Managing Director Abinav Raja described this as Ramco's first AI-native product and part of a broader roadmap to transform the entire platform to be AI-native.
This product launch positions Ramco in the growing agentic AI market but comes without disclosed revenue projections or client wins, so near-term financial impact is uncertain. It could be a positive long-term signal for growth as the company expands beyond traditional enterprise software into AI-native offerings.