Rategain Travel Technologies Limited has informed the Exchange regarding a press release dated September 25, 2025, titled "Press Release on RateGain Appoints Amarpreet Singh as Chief Customer Officer to Lead Global Customer Success ".
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RateGain Travel Technologies has appointed Amarpreet Singh as its new Chief Customer Officer (CCO), effective September 25, 2025. In this role, he will lead the company's global customer organization and build a tech-augmented delivery model focused on faster implementation, smoother onboarding, and better customer outcomes using AI. Amarpreet brings over 20 years of experience from senior roles at Cvent, WNS, Gwynniebee, Sitel, and HCL, where he led global support, services, and implementation teams. He will be based in India and work closely with RateGain's global teams across its AI-powered travel and hospitality SaaS platform, which serves 3,200+ customers in 100+ countries.
This is a senior leadership addition focused on strengthening customer success and retention, which could support long-term revenue stability and reduce churn. It is unlikely to cause a sharp stock reaction but signals management's focus on scaling customer engagement globally.