Tata Communications partners with TTBS for AI platform targeting SMBs
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Tata Communications and Tata Tele Business Services (TTBS) announced a collaboration to deliver a unified AI platform for India's 60 million small and medium businesses. The solution combines Tata Communications Commotion AI and Vayu AI Cloud with TTBS connectivity. Key feature: AI Voice Agents deployable on dedicated phone numbers to handle bookings, appointments, enquiries and orders. Target sectors include bus ticketing, mobility, and healthcare. Plans to expand beyond voice AI to broader AI solutions for India and global SMB markets.
Opens new AI revenue stream targeting India's 60 million SMBs, expands addressable market and could drive future growth.