Announced Wed, 7 May · 14:41 IST

Star Health and Allied Insurance Company Limited has informed the Exchange about transcript of earning call dated April 30,2025.

Mgmt Evaded Key QuestionMgmt Guided Margin PressureInvestor Communications View source PDF

STARHEALTH · price

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Price reaction · full curve

Awaiting price reaction for this filing.

AI summary

Star Health closed FY25 as India's largest standalone health insurer with a 33% retail health market share, but profitability took a hit. Overall GWP grew 15% with fresh retail GWP up 25%, yet the claim ratio worsened to 70.7% (from 66.5% in FY24) and combined ratio hit 101.1% (vs 97.3%). PAT fell to Rs.787 crore from Rs.1,103 crore, and ROE came in at 9.5%. The group segment loss ratio spiked to 89.8% from 77.3%, though its share of total GWP has been cut to 7%. Management has re-priced 60% of the portfolio and is betting on cohort-based pricing, a larger agency network (target 1 million agents in 3 years), and digital channels (fresh business up 71%) to drive a recovery, reiterating the FY28 target of doubling revenue and tripling profit on IFRS basis.

Likely market impact

Missed prior year guidance of 50bps loss ratio improvement, with ratios actually deteriorating 400bps, is a negative for near-term sentiment. Management's repeated refusal to give forward loss ratio guidance and deferral of key data questions to 'offline' may dent analyst confidence. However, the long-term FY28 doubling/tripling target remains intact and fresh business momentum (25% in retail) provides some comfort.