Thomas Cook (India) Limited has informed the Exchange regarding a press release dated April 20, 2026, titled "Thomas Cook India & SOTC Travel launch unique Visa Rejection Cover - A first in the Indian Travel & Travel Insurance Industry".
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Thomas Cook India and its group company SOTC Travel have launched a pioneering insurance product called 'Trip Cancellation due to Visa Rejection Cover', underwritten by ICICI Lombard. The cover indemnifies travellers for non-recoverable advance payments towards accommodation and travel (including cancellation charges) if their visa application (other than immigrant or employment visas) is rejected. This is being marketed as a first in the Indian travel and travel insurance industry, targeting both group and FIT (individual) tours as well as MICE and corporate travel segments. The product addresses a long-standing customer concern about financial losses from visa denials, which are beyond a traveller's control.
The launch reinforces Thomas Cook and SOTC's competitive differentiation in the travel market by adding a unique insurance-backed protection to their service offering. While it strengthens customer trust and value proposition, it is a product innovation rather than a material financial event with quantifiable revenue impact disclosed.