Employee email hack at Canadian subsidiary triggers fake payment request
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An employee's email account at the Canadian subsidiary was compromised, allowing an unauthorized party to send fake payment instructions to a customer. The company became aware on October 22, 2026. No funds left the company's bank accounts, and no employee was found involved. The incident did not affect the financial position, operations, products or platforms. A Canadian police complaint was filed, and an independent cyber security firm was engaged.
No material financial or operating impact was reported, but payment fraud and cyber security risks remain. Recovery and investigation are ongoing.