MTNL faces Rs 10 lakh TRAI penalty for service quality lapses
MTNL · price
▲ positive · ▼ negative · ● neutral filings · teal = economic event · numbered = multiple that day (click to pick). Times IST.
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MTNL received two TRAI orders dated 02.02.2026 for financial disincentives on quality of service failures. Rs 4 lakh penalty for wireless access in May 2025 covering call setup success rate and geospatial coverage map issues. Rs 6 lakh for wireline access in quarter ending June 2025 covering fault repair delays, service provisioning, refund delays. Total Rs 10 lakh. Company says no material impact on operations or finances.
Small penalty of Rs 10 lakh is not material financially. Highlights ongoing service quality concerns for MTNL wireless and wireline operations.