Firstsource named Horizon 3 market leader in customer experience

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Price reactionminutes from the announcement price · days from the prior close

+2.9%Reaction day

₹276.00

prior close

₹276.00

announcement price

After-mkt

timing

Nifty Smallcap 250market-2.3%+5.2% vs market

Business Process Outsourcing (BPO)/ Knowledge Process Outsourcing (KPO) peers, median of 8sector-1.9%+4.8% vs sector

On the reaction day the stock moved 5.2 pts more than Nifty Smallcap 250 and 4.8 pts more than its Business Process Outsourcing (BPO)/ Knowledge Process Outsourcing (KPO) peers, over the same two closes: a difference in percentage points, not a measure of what the filing did.

Minutes after the announcementfrom the announcement price · no benchmark

Stock

+2.8

10m

+2.9

15m

+3.1

30m

+1.9

Sessions after the filingfrom the prior close

StockMarketvs marketSectorvs sector

Reaction day

+2.9-2.3+5.2-1.9+4.8

Next day

+4.9-3.3+8.2-4.6+9.4

+6.2-6.0+12.2-8.9+15.1

+5.8-5.0+10.8-6.2+12.0

+8.8-2.9+11.6-7.5+16.2

+11.6pendingpending-6.7+18.3

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15d

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UpDownMarket · Nifty Smallcap 250Sector · Business Process Outsourcing (BPO)/ Knowledge Process Outsourcing (KPO) peers, median of 8Pending

Minute windows have no benchmark: there is no intraday index history to compare against.

AI summary

Firstsource was named a Horizon 3 Market Leader in HFS Research's 2026 customer experience services report after assessing 33 providers. HFS cited its 25 years of experience, Kairos operating system, Agentic AI Studio and Intelligent Context Framework. The recognition provides independent validation but includes no financial guidance.

Likely market impact

The recognition may strengthen Firstsource's credibility and customer wins, but it does not provide immediate earnings or revenue visibility.