ONE POINT ONE SOL LTD

Provides AI-powered customer experience (CX) and digital transformation (DX) services, sitting in the BPO/KPO industry. The core business runs contact-centre operations and business process management for clients, with a recently launched AI subsidiary 1Point1 Technology Labs offering ResolX, an agentic AI platform with four products (Omvia, Prowise, Frequensee, Penpal). Growth in FY26 was driven heavily by acquisitions: a Rs 84 crore cash purchase of US-based IT and BPM firm ITCube Solutions (a Microsoft Gold Partner), a 73.68% stake in Singapore-based ITNITY Pte Ltd for AI solutions, and a USD 33.37 million acquisition of Costa Rica-based Netcom Business Contact Centre S.A. for BFSI-focused services and LATAM entry. FY26 consolidated revenue from operations was Rs 313.38 crore with PAT of Rs 38.21 crore and an EBITDA margin of 24.5% (EBITDA of Rs 90.35 crore). About 14.5% of consolidated revenue came from outside India, up from nil effectively a year ago via the three acquisitions. The largest cost is employees at 61% of revenue, reflecting the labour-intensive nature of BPO work, with other operating costs at 15.8% and depreciation at 9.1% of revenue.